Terms of use

Delivery Methods
Currently, the ZASSPRINT service does not provide delivery services for customers. Clients will use the mobile apps or website to upload their documents and proceed to the selected printer kiosk to start printing by scanning the printer QR code. The client will collect their documents on their own at the respective printing kiosk. The list of kiosk can be viewed on the map of the location of the kiosk .

Payment Methods

Accept Payment online by credit card, debit card, PayPal and online banking payments through ipay88. Clients need to login to their respective account to perform this method.

Refund or Adjustment Due to Error

All printing transactions are final.

However, if you discover any error or discrepancy in your Account, you must contact Ann Wafa Resources (AWR) within thirty  (30)  days  from  the  date  of  the  disputed  transaction,  failing  which,  you  shall  be deemed to have accepted the accuracy of your Transaction. If it is revealed in the course of AWR’s investigation that the disputed Transaction was indeed made in error, AWR will refund the disputed sum directly to your Account upon completion of the investigation which will not exceed thirty (30) days from your complaint. AWR reserves its right not to refund any disputed amount to you if AWR believe you acted contrary to these Term and Conditions.

Notwithstanding  the  above,  any  refund by  AWR shall  not,  in  and  of  itself,  amount  to completion of the investigation. AWR may refund such sums to your Account based on preliminary  investigation  results.  Upon  the  completion  of  the  full  investigation,  if  it  is discovered that you are not entitled to the refund, AWR may, in their sole discretion, either adjust your account and deduct the refunded sums from your Account or claim such sums from you.

In the event any incorrect sum was deducted from your Account, AWR shall have the right(s) to make the necessary adjustment or deduction from your Account as required.

Termination of Account

You may, at any time, terminate the account by giving notice of such termination via email at zassprint@gmail.com only. If you have any Available Balance in the Account, you must ensure  that  you  provide  to  AWR  the  correct  bank  account  details  and  any  other information as may be required by AWR to enable AWR to process the termination of the account and refund the Available Balance to your bank account within fourteen (14) working days. If you do not have any Available Balance in the Account, the account shall be deemed to be terminated immediately upon receipt of the termination notice by AWR via email.